Frequently Asked Questions
Frequently Asked Questions
What is SmarPlaque?
SmarPlaque is an NFC and QR code review plaque designed for businesses. Customers tap the plaque with their phone or scan the QR code to leave a Google review — no app needed. It's a one-time purchase with no monthly subscription.
How does it work?
- Order your plaque — choose from stands, plates, cards, or custom designs
- We programme it — send us your Google review link (or any link you want)
- Place it on your counter — customers tap or scan and go straight to your review page
What can I link to?
Google reviews, TripAdvisor, Trustpilot, Instagram, TikTok, your website, Wi-Fi login, or any URL. Change your link anytime — free for life.
Do customers need an app?
No. NFC works natively on all modern smartphones. For older phones, the QR code works with any camera app.
Does it work on iPhone and Android?
Yes. Both platforms supported. No app downloads, no special settings.
Can I add my own logo?
Yes. All SmarPlaque products are custom branded. We send a design proof before production.
How long does delivery take?
Standard: same-day dispatch before 1pm. Tracked: 48-hour via Evri or Royal Mail. Custom: up to 7 working days. Free UK delivery on all orders.
Can I change the link after ordering?
Yes. Email us your plaque ID and new link. Updated within 24 hours. Free forever.
Is there a subscription?
No. One-time purchase. No monthly fees, no hidden costs.
What is NFC?
NFC (Near Field Communication) is the same technology used in contactless payments. No batteries, no charging, no setup.
How many times can customers tap?
Unlimited. Your SmarPlaque works 24/7.
What types of businesses use SmarPlaque?
Restaurants, cafés, salons, barbers, car dealerships, garages, hotels, B&Bs, estate agents, dentists, gyms, retail shops, pubs, takeaways, and more.
Do you offer bulk pricing?
Yes. Orders of 30+ plaques get custom pricing. Contact support@smarplaque.com.
Where are SmarPlaque products made?
Nottingham, UK. Designed and assembled in-house — not a reseller.
